About Us


(konnichi wa!)

Welcome to Japan Explorer

We are your Japan travel expert. Experience our authentic Japanese hospitality before you visit Japan.

Japan has become one of the most popular travel destinations in the world. People who are visiting Japan for the first time will have a lot of expectations. Japan will not let you down. It is full of charms such as the stunning scenery, four clear and distinct seasons, culture, food, people, train system, Japanese hospitality and more. If you have already been to Japan, you may have already been tempted to visit Japan again and again. Its attraction is endless. Japan Explorer is a Japan travel expert. Our Japan travel specialists will help you to organise your holiday the way you want to travel, so you can go where you want to go, see what you want to see and do what you want to do. We can help with whatever you desire for your holiday in Japan.

If you’re planning to visit Japan, visit Japan Explorer first. See hour office hours and directions here.

Japan travel expert - Japan Explorer

High quality service

Reading guide books, collecting information, contacting travel agencies, your Japan travel experience has already started. From planning to departing, we will take care of you and your travel arrangements in fine detail. Stress-free planning and organising proper accommodation for your budget, Japan is our specialty. Talk to our specialists and tell us your wishes in Japan. We will provide you with customised and personalised travel arrangements and a suggested itinerary, helping you in your navigation of Japan. Travelling with us, you will have an authentic Japanese experience! Before you go to Japan, experience our Japanese hospitality and quality service.

Wealth of knowledge and experience

We are passionate about Japan and are pleased to share our knowledge of how wonderful a place Japan is to travel. We have extensive experience in the travel industry both in Japan and Australia. While in Japan that experience was built in providing travel services to Japanese people for travel within Japan, so we have to know our stuff. Our knowledge is deep and wide ranging so even if you’ve been to Japan before, we can ensure your trip provides new experiences every time you visit. We take pride in our ability to gather new sightseeing information and activities in a rapidly-changing travel industry so we can always provide professional assistance to our customers.

Japan travel expert - Japan Explorer
Japan travel expert - Japan Explorer

What we offer

  • Japan Rail Pass/Area Passes
  • Accommodation: Hotels and Ryokans (Japanese style inn)
  • Customised self-guided package tours
  • Special interest tours
  • Self guided walking packages
  • Ski/Snowboard packages
  • Day tours/Excursions
  • Rent a car/bicycle
  • Personalised suggested itinerary
  • If you know what you want to see, we can prepare your itinerary for you and book the right hotels so you can maximise your experience in Japan.

Check out some of our Google reviews…….

  • 5 star review  For our travel, my wife and I will usually organise it but being unfamiliar with Japan, we needed some help. The purpose of the trip was the Rugby World Cup but we wanted to do some touring in between the games. We choose Japan Explorer (even though we are not from Melbourne) and from the start we were impressed by their knowledge and also their flexibility in putting a holiday in around the rugby. We spoke through what we were after and received some excellent advice. Japan Explorer put together an itinerary that was well researched and very comprehensive. It had everything from activating the JR passes to guiding us to our hotels once we arrived in the different cities and suggestions for things to see each day. Japan Explorer also organised guides in the Iya Valley. I also found that the company provided what I thought was excellent value for money for our trip. This is a great example of how small business works really well to personalise your experience and we look forward to working with them again.

    thumb Leo Cusack
  • 5 star review  We just completed a ‘9 day a taste of Japan guided tour organised by Japan explorer, starting in Osaka and ending in Tokyo. As Japan Explorer specialises in only Japanese tours, this gave me comfort that Damien knew what he what talking about. As well as booking the tour, Damien helped add an extra day at the beginning and the end of the tour and extras including Shinkansen to the tour starting point in Osaka (we flew into and out of Tokyo) and an airport greeting assistant. The tour was just what we were after, we packed so much in because it was guided and our guide took away the hassle of navigating the trains, buses and ferries. This also had a by product as by the end of the tour, we were very confident in navigating the subway and train system when we were on our own. The hotels we stayed were very clean, some a little small but to be expected by Japan’s standards and all the included breakfasts which were a great way to start a full day of sight seeing. Our guide Takashi was well organised and planned for all of the travelling conditions, even having to mix things around due to typhoon damage to planned sight seeing routes. The tour requires you to walk a lot and we averaged around 10km per day, but it actually allows you to see more and we stumbled across some places you might not come across if you weren’t walking. There were many highlights but Hiroshima was definitely a highlight with its historic significance and a very moving experience to visit the dome and the memorial museum. Be sure to visit Okonomi-mura - it’s a Hiroshima-style okonomiyaki food market located at 5-13 Shintenchi in Naka-ku, Hiroshima, Hiroshima Prefecture.

    thumb Geoff Tyerman
  • 5 star review  We returned from a 20 day adventure across Japan and loved every minute of it. Emi was so helpful and knowledgeable. She created a detailed itinerary with suggestions on what to see, how to get places and maps for hotels. The tips included so many things we would never have imagined doing - or being able to do. I'd highly recommend Japan Explorer and will definitely be going back again and using them. Thank you so much Emi!

    thumb Penny Cole
  • 5 star review  Highly recommend talking with Emi from Japan Explorer if you are planning a Japan trip. She is very helpful and knows Japan inside out and will put together an itinerary based on your interests. She also made sure we were OK and had some contingency plans in place during the recent Typhoon emergency.

    thumb Ian Pedler
  • 5 star review  I'm surprised this place has only 2 reviews. If you are planning to visit Japan, please use Japan Explorer instead of the other agency (3 letters). Emma/Emily (so sorry I forgot) was so accommodating over the phone and was really helpful answering my questions about the JR Pass and other enquiries regarding travelling to Japan. I will definitely be using this service to purchase our JR pass. As for my experience with the other agency, the person on the phone didn't even want to answer as she kept telling me "It's all in the website". Thankfully I stumbled across this place, while searching for other places in Australia that provide JR Passes. Thanks again Japan Explorer for your kind assistance!

    thumb G S